Al Bait Home Solutions - Crafting Comfortable Homes in Dubai

Al Bait Home Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our site and our services related to home improvement and maintenance, including Interior Design, Renovation, Property Maintenance, Smart Home Integration, and Landscaping. This policy is effective immediately upon your access and/or use of our site.

Information We Collect

We may collect the following types of personal information:

Information You Provide Directly: This includes information you provide when you request a quote, register for an account, contact us, or otherwise interact with our site or services. This may include your name, contact information (such as phone number and email address), address, property details, project requirements, and payment information.
Information Collected Automatically: When you use our site, we may automatically collect certain information about your device and usage, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We may use cookies and similar technologies to collect this information.
Information from Third Parties: We may receive information about you from third-party sources, such as marketing partners, social media platforms (if you connect your account to our services), or other service providers.

How We Use Your Information

We may use your personal information for the following purposes:

To Provide and Improve Our Services: To provide the services you request, process transactions, manage your account, and personalize your experience on our online platform.
To Communicate with You: To respond to your inquiries, provide customer support, send you updates about our services, and inform you about promotions and offers that may be of interest to you.
To Improve Our Site: To analyze how users interact with our site and services, identify areas for improvement, and develop new features.
To Protect Our Rights and Interests: To detect, prevent, and address fraud, security breaches, or other illegal activities; to enforce our terms and conditions; and to protect our rights, property, or safety, and the rights, property, or safety of others.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Sharing Your Information

We may share your personal information with the following categories of recipients:

Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, website hosting providers, marketing agencies, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
Business Partners: With your consent, we may share your information with business partners who offer products or services that may be of interest to you.
Legal Authorities: We may disclose your information to legal authorities if required to do so by law or legal process, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include technical, administrative, and physical safeguards. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

Access: Request access to the personal information we hold about you.
Correction: Request that we correct any inaccurate or incomplete personal information we hold about you.
Deletion: Request that we delete your personal information.
Objection: Object to the processing of your personal information for certain purposes.
Restriction: Request that we restrict the processing of your personal information.
Data Portability: Request to receive your personal information in a portable format.
Withdraw Consent: Withdraw your consent to the processing of your personal information (where processing is based on consent).

To exercise these rights, please contact us at the address provided below. We will respond to your request in accordance with applicable law.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence, including countries that may not have the same data protection laws as your country. We will take appropriate measures to protect your personal information in accordance with this Privacy Policy and applicable law.

Children's Privacy

Our site and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our site and update the effective date. Your continued use of our site and services after the posting of changes constitutes your acceptance of the revised Privacy Policy.

If you have any questions or concerns about this Privacy Policy, please contact us at:

Al Bait Home Solutions 14 Sheikh Zayed Road, Floor 27, Dubai, Dubai, 30001 UAE